Reimagining Customer Experiences Utilizing Pivotal Cloud Foundry - Jason Michener, Vipul Savjani

December 14, 2017
Comcast has been on a Cloud-Native Transformation Journey with Pivotal Cloud Foundry for the past 3 years. Recently, Comcast Customer Experience and Engineering Teams were given a seemingly impossible task: Replace a 3rd party AI/ML Customer Service tool by building our own in 8 weeks. Come learn how we leveraged our Pivotal Cloud Foundry service platforms in a hybrid public/private cloud with our best customer experience professionals to fundamentally change how we are engaging with our customers. Slides: TBA Jason Michener, Senior Manager, Engineering Operations, Comcast Vipul Savjani, Global Lead of Open Source PaaS, Emerging Technology, Accenture Filmed at SpringOne Platform 2017
Previous
Enterprise CI/CD - Scaling the Build Pipeline at Home Depot - Matt MacKenny, Home Depot
Enterprise CI/CD - Scaling the Build Pipeline at Home Depot - Matt MacKenny, Home Depot

It's easy enough to get a build pipeline setup and operational for one team, or even a handful of teams. Bu...

Next Video
How to Navigate the Sea of "No" - Jon Osborn, Great American Insurance & Brian Jimerson, Pivotal
How to Navigate the Sea of "No" - Jon Osborn, Great American Insurance & Brian Jimerson, Pivotal

This session will present how the Great American Insurance Group was able to navigate a sea of "no", to bui...