As businesses adopt services into their IT portfolios, chargeback models need to evolve. Instead of tracking hardware and software licensing, IT catalogs now reflect the “currency” of new service offerings. For infrastructure, companies track how many virtual machines are created. For SaaS, systems log the number of provisioned user accounts.
Perhaps most importantly, IT can use “chargeback” and “showback” models to report and recoup costs from business units in a way that aligns with how the consumers use the service.
What about for cloud-native platforms, like Pivotal Cloud Foundry?
In this paper, you’ll learn about the chargeback/showback strategies of successful PCF customers. Read how these companies balance platform adoption, developer empowerment, and responsible budgeting.
About the Authors
Rajesh Jain, Advisory Platform Architect, Pivotal
Raviteja Appalla, Platform Architect, Pivotal
Parker Fleming, Senior Manager - Solutions Architecture, Pivotal
Melanie Matsuo, Senior Product Manager, Pivotal
Scott Deeg, Advisory Platform Architect, Pivotal
Jared Ruckle, Principal Product Marketing Manager, Pivotal