Pivotal Is Increasing Its Investment in Partners to Drive Customer Success

July 11, 2019 Nick Cayou

Our mission at Pivotal is to transform how the world builds software. That’s a pretty bold mission, and it’s one we couldn’t achieve without our systems integrator partners. Over the past three years, our partners have collaborated with us to deliver amazing results for joint customers. 

It’s been an amazing experience for Pivotal and our partner community to date. Pivotal’s strategic services and on-the-ground collaboration have helped systems integrators grow strategic, profitable cloud-native practices based on the proven Pivotal methodology and technology, while together helping joint customers scale and accelerate impactful technology and business outcomes. We recognize how important our systems integrator partners are in helping joint customers navigate the cultural changes they need to make to modernize and compete in the digital economy.  Therefore, we’re excited to announce that we are doubling down on our investment in our systems integrator program, PRPP.

As you know from working with Pivotal, we are obsessed with feedback and using it to drive product development decisions. While there will be many more details to come with an official rollout happening at SpringOne Platform in October, we want to give you a sense of our priorities that are shaping the next iteration of the Pivotal Ready Partner Program. These are all derived from the feedback we received from you, our partners. There are three key pillars.

  1. Powerful and flexible partner training and enablement. As in my previous post, Pivotal is committed to meeting partners where they are on their own transformation journeys. The next iteration of PRPP will include new, persona-based enablement journeys, expanded training options and certifications, and a refresh of the partner portal.

  2. Increase field and account collaboration. One of the keys to helping our joint customers achieve impactful outcomes is working closely with our SI partners on the ground. There’s just no substitute for rolling up your sleeves and working side-by-side - literally - with customers and partners. And that’s why we’re doubling down on field and account collaboration programs to drive even more successful customer engagements.

  3. Grow partners’ cloud-native practices. Our SI partners have already taken huge strides when it comes to building cloud-native practices. To help our partners continue growing these practices, we will introduce new specializations and related enablement services as part of the next version of PRPP.

Come To SpringOne Platform to Learn More

We are excited to continue this journey with all our Pivotal Ready Partner Program members. We believe our flexible but immersive approach - including the various enablement options as well as our deep, on the ground collaboration with SIs - is a recipe for success no other cloud-native software company can provide. As mentioned, we will share more details about the next iteration of the program over the coming months, with a formal announcement taking place during the partner summit at SpringOne Platform in October. We hope to see you all there (and sponsorship opportunities are still available)! In the meantime, don’t hesitate to reach out to your alliances rep with any questions.

About the Author

Nick Cayou

Nick Cayou leads Pivotal’s Global Ecosystem and Business Development Group. This group is responsible for helping Pivotal’s ecosystem partners, build, operate and extract value from next -generation big data architectures, cloud application platforms and agile development. Nick has been with Pivotal since its inception in 2013. Prior to Pivotal, Nick led global emerging technology business development for the EMC Data Computing Division after EMC’s, acquisition of Greenplum in 2010. Nick has also built and led federal operations for 3 startup companies (2 of which were acquired). Nick has 18 years of experience in the technology industry and has held a number of roles in engineering, business development and consulting at McDATA Corp, EMC Corp, Microsoft, Cisco Systems , in addition to a number of technology start-ups. 

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