How A Major Auto Manufacturer Jumpstarted Its Transformation and Lowered Its Carbon Footprint

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Design Leadership: The X Factor in Digital Transformation
Design Leadership: The X Factor in Digital Transformation

Abstract: Customer experience is king. Companies that separate from the pack are the ones that use real-tim...

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BT's Transformation Journey to a Human-Centered Service Organization
BT's Transformation Journey to a Human-Centered Service Organization

Abstract: Founded in 1846, BT knows first-hand the importance of transformation. From establishing the UK’s...

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