Graham Siener

Biography

  • What do people do now?

    What do people do now?

    We’ve been running an open invite for “Product Office Hours,” a lunch session where clients, friends and Pivots pitch new ideas and talk with our Product Management team. These sessions have been...

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  • Your App Takes Too Long to Give Me Value

    Your App Takes Too Long to Give Me Value

    You never get a second chance to make a first impression, and that’s especially true in mobile. One of the best ways to ensure no one comes back to your app is to make the time to value (TTV) too...

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  • Saying No to Features Part II: Ripping Things Out

    Saying No to Features Part II: Ripping Things Out

    The subject of today’s post is inspired by moving (which I’m doing tomorrow). I’ve talked in the past about the theme of not putting features into your product unless they are absolutely...

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  • Does a UI walkthrough mean they blew it?

    Does a UI walkthrough mean they blew it?

    Last year, an article was making the rounds proclaiming: If you see a UI walkthrough, they blew it Having been continually assaulted by shouting tutorials I was firmly in this camp. It makes...

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  • Inception: Knowing what to build and where you should start

    Inception: Knowing what to build and where you should start

    We start every project with Inception, a discovery exercise that sets the scene for a project and produces an initial backlog. We hold an Agile Inception to kick off each new project, and on...

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  • When is done, done?

    When is done, done?

    When you get into the rhythm of pushing new features through the product development lifecycle, it can be addictive. Theoretically every new push brings more customer value, so why not keep...

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  • No Driving on the Shoulder

    No Driving on the Shoulder

    (it seemed appropriate to have a cheesy marketing image here) Keeping your Boss[es]’ Ideas in the Right Lane I’ve been talking with a lot of Product Managers making the transition to adopting...

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  • Storyation Workshop: How to get business stakeholders to create stories

    Storyation Workshop: How to get business stakeholders to create stories

    I read Lean From the Trenches last weekend and it was great. Not because it provided black and white protocols for running an agile product development team, but rather because it showed how a...

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  • Feature hydra: how many heads does your product have?

    Feature hydra: how many heads does your product have?

    Should a web and iOS project have one or two tracks/teams/IPMs? I posted that question to our internal Q&A forum a few months ago. We were kicking off a client on a large project, building...

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  • Project Monitor, Product Management, Post Meridian, and Other PM Acronyms

    Project Monitor, Product Management, Post Meridian, and Other PM Acronyms

    Semaphore In agile software development, an information radiator is a (normally large) physical display placed in a prominent location in an office, where passers-by can see it, and which presents...

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  • Running an IPM

    Running an IPM

    I’m going to take a break from my blog posts on metrics, and was thinking I’d focus more on process. An Iteration Planning Meeting (IPM) is core to an agile process and provides the opportunity...

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  • [Metrics] A/B Testing, Feature Flipping and going too far

    [Metrics] A/B Testing, Feature Flipping and going too far

    A/B testing is probably not worth your time. When you start hooking metrics up to your product, the feedback is addictive. All of a sudden you’ve got lots of actionable data and you’re tacking...

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  • [Metrics] Do you need that feature?

    [Metrics] Do you need that feature?

    The hardest part of product management is deciding which features NOT to build, especially when they seem like great ideas. When you have a product in the market (or are getting it out there),...

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  • [Metrics] It's so hard to say goodbye

    [Metrics] It's so hard to say goodbye

    When you release early and often, you’re bound to churn through new customers. I showed you in my last post how to measure the funnel of trial to activation to engagement, but what should you do...

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  • [Metrics] Plug your Funnel

    [Metrics] Plug your Funnel

    Once you’ve launched a product, “metrics” can be a powerful tool in measuring engagement and product issues. From the engineering side, devs have a hard time believing if a metric is valid or...

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