Derrick Harris

  • Home-buying is a tall order for digital transformation, but Zillow is trying

    Home-buying is a tall order for digital transformation, but Zillow is trying

    Digital transformation means that just because a transaction involves money and risk, it doesn't have to be painful. Zillow is looking to own the home-buying process from listing to title.

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  • Embracing the cloud means preparing for problems you can’t control

    Embracing the cloud means preparing for problems you can’t control

    Cloud computing. Cloud-native computing. Software-as-a-service. They're all secure and reliable. Except when they're not. That's why smart users plan for failure as much as is possible.

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  • From automobiles to IT, the zero-sum industry is vanishing

    From automobiles to IT, the zero-sum industry is vanishing

    Ford is investing $500 million in an auto startup called Rivian to remain competitive in a future where partnerships and cooperation will be key, even in once very-competitive industries.

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  • Uber shows how AI is more about automation than revolution

    Uber shows how AI is more about automation than revolution

    Uber's digital-native business might seem intimidating, but the company uses AI to power automation in ways that any large organization with an understanding of the tech should be able do itself.

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  • Know thyself

    Know thyself

    As a company undergoing digital transformation, it’s important to know yourself and what's necessary. You don't want culture to impede change, but you also don't want to lose your identity.

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  • When smart people and good tools trump AI experts and 10x engineers

    When smart people and good tools trump AI experts and 10x engineers

    The conventional wisdom on hiring is that more experience is better, and that it’s difficult to find the right people. However, mature products and holistic thinking can make things much easier.

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  • Software is blurring the line between tech and retail, new and old

    Software is blurring the line between tech and retail, new and old

    From McDonald's buying a machine learning startup to Pinterest hiring a CTO from Walmart, digital transformation is evolving as large enterprises begin looking and acting more like tech companies.

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  • Facebook and the limits of DIY distributed systems

    Recent outages across Facebook's properties, as well as various Google and Apple services, are a reminder that distributed systems are complex to manage—even for the world's best engineering teams.

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  • Don't jump into AI without doing your homework

    Artificial intelligence can be difficult to grok. The best place to start is to get up to speed on what AI actually means and doesn’t mean, and what it actually can and cannot do.

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  • How CEOs can drive digital innovation without learning to code

    How CEOs can drive digital innovation without learning to code

    A new report from Forrester (free to read here) offers valuable insights and advice for CEOs trying to align business practices with digital transformation.

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  • My cloud costs what?!

    My cloud costs what?!

    Debates about the true cost of cloud computing have been happening for a decade, and are becoming more complex as cloud usage ramps up.

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  • Welcome to Intersect

    Welcome to Intersect

    Intersect is a hub for news, information and insights into the complex world of enterprise IT. Designed with decision-makers in mind.

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