Reimagining Customer Experiences Utilizing Pivotal Cloud Foundry

December 19, 2017
SpringOne Platform 2017 Jason Michener, Comcast; Vipul Savjani, Accenture Comcast has been on a Cloud-Native Transformation Journey with Pivotal Cloud Foundry for the past 3 years. Recently, Comcast Customer Experience and Engineering Teams were given a seemingly impossible task: Replace a 3rd party AI/ML Customer Service tool by building our own in 8 weeks. Come learn how we leveraged our Pivotal Cloud Foundry service platforms in a hybrid public/private cloud with our best customer experience professionals to fundamentally change how we are engaging with our customers.
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Gene Reznik at SpringOne Platform 2017
Gene Reznik at SpringOne Platform 2017

Gene Reznik (Senior Managing Director, Accenture) speaks on the Main Stage at SpringOne Platform 2017.

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Reimagining Customer Experiences Utilizing Pivotal Cloud Foundry - Jason Michener, Comcast, Vipul Savjani, Accenture
Reimagining Customer Experiences Utilizing Pivotal Cloud Foundry - Jason Michener, Comcast, Vipul Savjani, Accenture

Comcast has been on a Cloud-Native Transformation Journey with Pivotal Cloud Foundry for the past 3 years. ...

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